Returns policy
Hey there! So, you've found yourself in a bit of a pickle, huh? Don't worry, we've got your back! We understand that sometimes things just don't work out, and that's totally cool. We want you to be 100% satisfied with your purchase from Pickleball Groove, so here's the lowdown on our return policy:
If for any reason you're not completely thrilled with your item (which, by the way, is the epitome of pickleball fashion), you can return it to us within 30 days of purchase. We'll gladly give you a full refund or exchange it for another item. We're all about spreading the pickleball love, so we want to make sure you're happy!
Now, here's the deal: we do have a few ground rules for returns. First off, the item must be in its original condition. We know you're dying to show off your pickleball style, but please resist the urge to wear the shirt while playing a heated match. We can't accept returns on items that have been worn, washed, or damaged. (We're pretty sure you wouldn't want to receive a shirt covered in pickleball court stains anyway, right?)
Simply lob us an email at admin@pickleballgroove.com with your order number and a brief explanation of why you'd like to return the shirt. We promise we won't ask too many questions. We'll then provide you with the address to return the purchase. Easy peasy, lemon squeezy!
Once we receive the shirt and confirm that it's in its original condition, we'll process your refund or exchange. If you opted for a refund, we'll credit the original payment method you used when placing the order. If you chose to exchange the shirt, we'll ship out the new item faster than you can say "pickleball champion."
Oh, and one more thing: You'll need to pay the cost of shipping for returns (we're a small business, after all!)
So, there you have it! Our return policy in all its quirky glory. We hope you never have to use it, but if you do, we'll be here to make it a pickleball party. If you have any questions or need further assistance, don't hesitate to reach out to our friendly customer service team. They're always ready to help you out, just like a trusty pickleball partner.
Thanks for choosing Pickleball Groove, where pickleball and style collide!